Shipment Policy

Effective Date: January 4, 2025

At Crispsopic.com, we ensure timely and secure delivery of your orders. This Shipment Policy outlines shipping options, timelines, and terms to provide clarity for our customers.

1. Shipping Options

We offer the following shipping methods:

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Delivery within 1 business day (available in select locations).

2. Shipping Charges

  • Shipping fees are calculated at checkout based on the destination, package weight, and selected shipping method.
  • Free shipping is available on orders exceeding $100 (standard shipping only).

3. Processing Time

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed the next business day.

4. Tracking Your Order

  • Once your order is shipped, a tracking number will be provided via email.
  • Use the tracking link to monitor your shipment’s progress.

5. International Shipping

  • We ship globally, with delivery times varying by location.
  • Customers are responsible for any customs duties or import taxes.

6. Undelivered or Delayed Orders

  • If your order is delayed or undelivered, please contact us immediately.
  • For undelivered orders due to incorrect addresses provided by the customer, reshipping fees may apply.

7. Damaged or Lost Shipments

  • Report damaged shipments within 48 hours of receipt with photographic evidence.
  • Lost shipments will be investigated, and replacements or refunds will be provided as necessary.

8. Contact for Shipping Assistance

For shipping-related questions or concerns, contact us:

Thank you for choosing Crispsopic.com. Your satisfaction is our priority!