Shipping Policy for Crispsopic
Effective Date: March 14, 2025
At Crispsopic, we are dedicated to providing our customers with a smooth and efficient shopping experience, from browsing our high-quality products to receiving them at your doorstep. Below is our comprehensive Shipping Policy to ensure transparency and satisfaction with every order.
1. Shipping Locations
We offer domestic and international shipping for our products. Crispsopic ships to the United States and most countries around the world. The availability of shipping to your location will be displayed at checkout based on your shipping address.
2. Shipping Charges
Shipping charges are calculated based on the size and weight of your order as well as the destination. You will be informed of the exact shipping costs during the checkout process before completing your order. We may also offer free shipping promotions from time to time, which will be advertised on our website.
3. Processing Time
Orders placed with Crispsopic will be processed within 2-5 business days from the date of purchase. Business days are Monday through Friday, excluding weekends and public holidays. While we strive to process orders promptly, please note that processing times may vary depending on product availability, the size of your order, and seasonal demand.
4. Delivery Time
The estimated delivery time for your order depends on the shipping method selected and your location. Standard shipping typically takes 5-7 business days for domestic deliveries. International orders may take longer, depending on customs processing, which can vary by country. Delivery times are provided as estimates and are not guaranteed.
5. Shipping Carrier
We work with trusted shipping carriers, including USPS, UPS, FedEx, and international couriers, to ensure reliable and timely delivery of your products. Once your order has been shipped, we will provide you with a tracking number so you can monitor the status of your delivery.
6. International Shipping
For international orders, the customer is responsible for any additional charges that may apply, such as customs duties, taxes, and import fees. These charges are not included in the shipping costs calculated at checkout. It is recommended that you contact your local customs office for more information on potential additional fees.
7. Order Tracking
After your order has been shipped, you will receive an email containing your tracking number and a link to the carrier’s tracking page. You can use this tracking number to monitor the status of your shipment.
8. Shipping Restrictions
At this time, Crispsopic does not ship to P.O. Boxes or APO/FPO addresses. If your address falls under these categories, we kindly ask you to provide an alternative physical address for shipping.
9. Lost or Damaged Packages
Crispsopic takes great care in packaging your products to ensure they arrive in perfect condition. However, in the event that your package is lost, damaged, or delayed during transit, please contact us immediately at info@crispsopic.com. We will work with the carrier to resolve the issue, and we may offer a replacement or refund if applicable.
10. Address Accuracy
Please ensure that your shipping address is accurate and complete when placing your order. Crispsopic is not responsible for delays or misdeliveries caused by incorrect or incomplete address information. If an error is discovered, please contact us as soon as possible to make the necessary changes.
Contact Information
For any questions or concerns regarding our Shipping Policy, please contact us at:
Crispsopic
410 N Ave N #R, Clifton, Texas 76634
Phone: (254) 675-2133
Email: info@crispsopic.com
Website: crispsopic.com